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Registration :
Can you assist me in choosing the right package?
 
Please contact our Customer Care Executive. Our experts are here to help you out at anytime.
 
Is there a way to count how many unique visitors visit my website?
 
Yes, we provide “WebAlizer Graphical Statistics” to all our customers FREE of charge. You’ll get access to this tool from your Control Panel.
 
What is meant by secured hosting?
 
Secured Hosting includes a SSL secured certificate for your website. This is needed if you offer products/services for sale online. This assures extra confidence to your customers when transacting on your website.
 
How secure is the server? Can I make it more secure by signing up with a service like Verisign?
 
We make every effort to ensure the security of our systems. As part of our Web Hosting Professional plan, you may also select to use SSL (Secure Sockets Layer) to provide additional security for your site visitors.
 
What is Quick-Site Builder?
 
Quick-Site Builder is an easy-to-use online Web site editor that enables you to publish a professional-looking Web site and requires no knowledge of HTML. It is online (browser-based) so there is no software to download. You can enable and launch Web Builder from your Control Panel.
1 Choose a template (which includes the type of Web site and its style and layout)
2 Customize and add content
3 Publish your site
There are literally hundreds of style and layout combinations to choose from to help you customize your site to your specific needs. You can start with a simple 1-page site and expand it as needed, and there is no charge for adding more pages. We have simple, intuitive menus to help you upload pictures or graphics, or to insert tables and hyperlinks.
 
Do I have unlimited access to edit my site?
 
Yes, you have unlimited access to edit your website from your Control Panel.
 
How many visitors can visit my website every month?
 
This depends on the hosting plan you had purchased. You can have as many visitors as long as your bandwidth limit is not exhausted.
 
Does HostJack place any advertisements on my website?
 
No, we don’t. We don’t place any sort of advertisements (On-page, pop-up, pop-under or any other sort of advertisement) on your website.
 
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General Enquiries :
How do I make my website available on the Internet?
 
You can purchase a web hosting package from HostJack and you’ll be able to make your website available on the Internet instantly. You will be able to manage your website 24/7 using the Control Panel we will offer you. Our Customer Care Executives may also be available to assist you with management of your website.
 
Can I use Windows / Linux Hosting if I own a Macintosh computer?
 
Yes, you can use Windows/Linux Hosting
 
What is a shopping cart?
 
A shopping cart is software program that, when integrated into your Web Store (Website), enables customers to purchase products/services from your Web Store in just a few steps- all online.
 
What is a payment gateway?
 
Payment Gateway is a service that allows internet merchants to accept online payments via credit card and e-check.
 
What is a computer virus?
 
A virus is actually a small piece of software program that piggybacks on real programs. For instance, a virus might attach itself to a program such as your spreadsheet, text editor, email etc. Each time you run this program; the virus runs too and has the chance to replicate (reproduce) and cause panic.
 
What is spam?
 
The word “Spam” as applied to Email means “Unsolicited Bulk Email”. Spam is NOT an issue of content, but consent. These unsolicited emails are often of a commercial nature, sent indiscriminately to multiple mailing lists, individuals or news groups.
 
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