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| Renewals : |
| Would I still get email if my domain name expires? |
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| No, you would need to renew your domain name and keep it active inorder to communicate through your emails. |
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| Technical Assistance : |
| How do I access my web-based email? |
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| You will need to visit http://webmail.hostjack.co.uk to access your web-based email. |
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| How do I set-up my email accounts? |
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| You’ll need to login to your Control Panel at http://cp.hostjack.co.uk. Click on “Mail Info” ”New Email”. You’ll need to set-up/configure your email account here. |
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| Commercial Assistance : |
| How much storage am I allowed per email account? |
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| You are free to allot the space to every email account as you want from the Control Panel. We only restrict the total space you use. |
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| Do you offer email forwarding and auto-responders? |
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| Yes, we offer FREE & “Unlimited” email-forwarders and auto-responders. |
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| Does my mail count towards my total disk space? |
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| Yes, your mail space counts towards your total disk space. |
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| Do you provide mailing list with your packages? |
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| Yes, we offer certain mailing lists according to your plan. You can also purchase additional mailing list at an extra cost. |
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| General Enquiries : |
| Can I check my email through Outlook, Outlook Express, Eudora or Internet Explorer? |
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| Yes, we offer flexible email access options. You can access your emails via a web-browser on the go or any POP3/SMTP client such as Microsoft Outlook, Outlook Express, Eudora or any other client. |
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| Policy and Abuse : |
| Is spamming permitted through my account? |
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| No, you are not permitted to spam through your account as per our anti-spam policy. We might choose to warn or terminate the accounts that violate our policies. |
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